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Anti-Spam Policy
- CYKIC SOFTWARE, INC., ("CYKIC SOFTWARE") maintains a zero tolerance
policy for use of its network in any manner associated with the
transmission, distribution or delivery of any bulk e-mail, including
unsolicited bulk or unsolicited commercial e-mail ("SPAM"). You may not
use any our services or network to send SPAM. In addition, e-mail sent,
or caused to be sent, to or through our network may not:
- Use or contain invalid or forged headers;
- Use or contain invalid or non-existent domain names;
- Employ any technique to otherwise misrepresent, hide or obscure
any information in identifying the point of origin or the
transmission path;
- Use other means of deceptive addressing;
- Use a third party's internet domain name, or be relayed from or
through a third party's equipment, without permission of the
third party;
- Contain false or misleading information in the subject line or
otherwise contain false or misleading content;
- Fail to comply with additional technical standards described
below;
- Otherwise violate CYKIC SOFTWARE's terms and conditions.
- CYKIC SOFTWARE does not authorize the harvesting, mining or collection of e-mail addresses or other information from or through its network. CYKIC SOFTWARE does not permit or authorize others to use its network to collect, compile or obtain any information about its customers or subscribers, including but not limited to subscriber e-mail addresses, which are CYKIC SOFTWARE's confidential and proprietary information.
Use of our network is also subject to our Acceptable Use Policy, Policy
Statement and Terms of Use and Notices.
- CYKIC
SOFTWARE does not permit or authorize any attempt to use its network in
a manner that could damage, disable, overburden or impair any aspect of
any of our services, or that could interfere with any other party's use
and enjoyment of any CYKIC SOFTWARE product or service.
- We
monitor all traffic to and from our servers. Customers suspected of
using CYKIC SOFTWARE's products and services for the purpose of sending
SPAM will be investigated. It is CYKIC SOFTWARE's policy to immediately
remove and deactivate any offending web site sending SPAM.
- Customers
may be asked to produce records that verify that explicit affirmative
permission was obtained from a recipient before a mailing was sent.
CYKIC SOFTWARE may consider the lack of such proof of explicit
affirmative permission of a questionable mailing.
- Customers
are prohibited from maintaining open mail relays on their servers.
Ignorance of the presence or operation of an open mail relay is not and
will not be considered an acceptable excuse for its (the open mail
relay) operation.
- Customers
are prohibited from providing hosting services for websites that have
been included in SPAM. Hosting includes, but is not limited to, hosting
website(s), providing DNS services as well as website redirect services.
- If
CYKIC SOFTWARE believes that unauthorized or improper use is being made
of any product or service, it may, without notice, take such action as
it, in its sole discretion, deems appropriate, including blocking
messages from a particular internet domain, mail server or IP address.
CYKIC SOFTWARE may immediately terminate any account on any product or
service which it determines, in its sole discretion, is transmitting or
is otherwise connected with any e-mail that violates this policy.
- CYKIC
SOFTWARE reserves the right to suspend and/or cancel permanently any
and all services provided to a User without any notification. If a
Customer is in violation of any term or condition of this SPAM Policy,
the Acceptable Use Policy, User Agreement or uses of our services to
disrupt or, in CYKIC SOFTWARE's sole judgment, could disrupt CYKIC
SOFTWARE's business operations, CYKIC SOFTWARE reserves the right to
charge such Customer an administrative fee equal to $100.00 per each
piece of SPAM sent.
- To report an incidence of SPAM, please send an email to
abuse@cykic.com.
- Nothing
in this policy is intended to grant any right to transmit or send
e-mail to, or through, our network. Failure to enforce this policy in
every instance does not amount to a waiver of CYKIC SOFTWARE's rights.
- CYKIC
SOFTWARE maintains computer equipment in California (among other
states), and unauthorized use of our network will lead to use of
equipment in these states. Unauthorized use of our network in
connection with the transmission of unsolicited e-mail, including the
transmission of e-mail in violation of this policy, may result in civil
and criminal penalties against the sender and those assisting the
sender, including those provided by the Computer Fraud and Abuse Act
(18 U.S.C. §1030, et seq.); and California Business & Professions
Code §17538.45 and other state and federal laws.
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